customer

【发音】

美 /'kʌstəmɚ/ 英 /'kʌstəmə/

【翻译】

1. n.顾客，主顾

   英释:someone who buys goods or services from a shop, company etc

【短语】

1. customer service : 客户服务；售后服务

2. customer satisfaction : 客户满意度

3. customer first : 客户至上；顾客至上

4. customer demand : 顾客需求

5. customer base : 客户群；客户基础

6. customer relationship management : 客户关系管理（简写CRM）

7. customer value : 顾客价值

8. customer loyalty : 客户忠诚度；顾客信赖

9. customer support : 用户支持

10. customer management : 客户管理

11. customer contact : 客户联系；顾客接触

12. customer focus : 顾客导向

13. potential customer : 潜在的顾客

14. customer care : 客户服务；客户关怀

15. customer communication : 客户沟通

16. existing customer : 常惠顾客

17. customer retention : 客户保留；顾客维系

18. customer orientation : 顾客导向；以顾客为中心

19. regular customer : 常客；老主顾

20. valued customer : 重要客户

【例句】

1. We aim to offer good value and service to all our customers.

   我们力求为所有的客户提供物有所值的商品和服务。

2. We’ve had several letters from satisfied customers.

   我们收到了几封顾客表示满意的来信。

3. He’s one of our regular customers .

   他是我们的一个老主顾。

【真题例句】

1. (2015.6 • CET4 • 第一套 • 阅读理解)...they need to keep customer traffic high throughout the day...

2. (2010.6 • CET4 • • 阅读理解)...A customer begins with a catalog of possible items...

3. (2009.6 • CET4 • • 阅读理解)...our customer base has increased...

4. (2009.6 • CET4 • • 阅读理解)...It wasn’t until my boss received Mindsets’ training that she was able to understand how important inclusiveness was to customer service...

5. (2009.6 • CET4 • • 阅读理解)...These comments from a customer service representative show how an inclusive attitude can improve sales...

6. (2008.6 • CET4 • • 听力题)...What was the speaker doing when the customer walked in one morning...

7. (2008.12 • CET4 • • 阅读理解)...every unhappy customer will complain to at least four other...

【同、近义词】

1. n.[贸易]顾客；家伙

   client/apple/consumer/fellow/egg/

【同根词】

1. vt

   customise : 依照顾客具体要求而制造（等于customize）